Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

We currently deliver across Pakistan.

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

  • Shipping charges will be displayed at checkout before you complete your purchase.

  • We may offer Free Shipping on selected products or orders above a specified amount during promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in most cities across Pakistan, subject to courier service availability.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (where available), allowing you to monitor your shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delivery Delays

While we strive to deliver all orders on time, unexpected delays may occur due to courier operations, weather conditions, strikes, or other circumstances beyond our control.

Damaged or Missing Items

If you receive a damaged package or if any item is missing, please contact us within 48 hours of receiving your order. We will investigate the issue and work towards a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our website or official social media channels.